Lubrizol Information Solutions Co-Op in Wickliffe, Ohio

Information Solutions Co-Op

Lubrizol, a Berkshire Hathaway company, is a technology-driven global company that combines complex, specialty chemicals to optimize the quality, performance and value of customers’ products while reducing their environmental impact. Lubrizol produces and supplies technologies to customers in the global transportation, industrial and consumer markets. These technologies include lubricant additives for engine oils, driveline and other transportation-related fluids, industrial lubricants, and additives for gasoline and diesel fuel. In addition, Lubrizol makes ingredients and additives for home care and personal care products and pharmaceuticals, and specialty materials, including plastics technology and performance coatings in the form of resins and additives.

Information Solutions Co-Op

Lubrizol, a Berkshire Hathaway Company

The Lubrizol IS co-operative education program works together with selected universities that sponsor a work/study curriculum in computer science or information solutions. If you’re an innovator, a problem-solver and enjoy utilizing computer technologies, we want to work with you. As a Lubrizol Information Solutions co-op, you will rotate through a number of different assignments based on your interests and on the company’s needs. Lubrizol believes in providing you with a wide variety of experiences as well as increasing your responsibilities as you progress through the program.

This association is mutually beneficial. As a Lubrizol co-op, you gain first-hand knowledge of what a career in IS/CIS with a global, $7 billion company is all about. At the same time, Lubrizol learns a great deal about your talents and capabilities and helps us achieve our goal of finding potential new top talent for our organization.

Lubrizol’s co-op program offers several benefits beyond a variety of challenging work assignments and the opportunity for possible future full-time employment. These benefits include competitive salary, paid holidays and tuition reimbursement.

As a Lubrizol IS co-op, you will rotate through a number of different assignments based on your interests and on the company’s needs. The typical rotation takes place in Wickliffe. You will be exposed to a variety of assignments depending on the number of rotations you do in the program. Participation in at least two alternate semesters is highly encouraged / desired. This ensures that you get a flavor for more traditional information solutions roles.

Potential Assignments:

SharePoint Enrichment (Development Solutions)

You will be a member of a team that enhances, supports and promotes the use of Microsoft SharePoint which is used throughout the Lubrizol Corporation globally. SharePoint is a Microsoft tool which allows global teams to work better together and well as general communications throughout the corporation. Some features of this tool include Communities to share ideas, Content management to share documents and Web Sites to manage projects and publish information. Your role may include: interacting with end users to understand business requirements, develop solutions to help solve businesses problems and/or assist users better understand and utilize the tool.

SharePoint Enrichment and Administration (Apps Technical Services)

You will be working side-by-side with an Analyst or Administrator to enhance, maintain and secure a SharePoint environment which is used throughout the Lubrizol Corporation globally. Some specific duties may include: working with users to recover or archive content from a site, upgrade to a new release, assist with the installation and testing of software add-ons, create scripts to automate tasks and update and test disaster recovery procedures. Additional duties will be assigned based on specific projects that are active during that semester.

Strategy and Technology Reporting (Portfolio and Service Management)

The Portfolio and Service management team is responsible for defining and tracking the processes by which IS runs its business. In this role you will become familiar with IT Service Management (ITSM) standard processes, Project Portfolio Management processes and how conformance to these are measured and monitored within Lubrizol. You will be responsible for helping to develop reports and dashboards which will help the management team assess performance against these standards and continuous process improvement. Additional duties will be assigned based on specific projects that are active during that semester.

Product, Safety, and Compliance Labeling

This assignment is directly related to creation and maintenance of Lubrizol material labeling. Samples, raw materials, intermediates and products must all have proper labeling to be compliant with regulatory standards. This assignment will involve regular communications with the business community, Product Safety and Compliance experts, Transportation experts and the labeling committee. Some responsibilities include developing label statistics, label templates and testing.

Global Help Desk Support (Service Desk)

You will be working side-by-side with global help desk staff members to support, troubleshoot and resolve customer issues, questions and requests. The global help desks are the entry way to IS. They are the first person the customer interacts with in terms of their day to day computer/application needs. The global help desk team supports customers around the globe in five different languages (English, French, Dutch, Spanish and German). In addition to customer support activities, you will be involved in building/re-imaging computers, installing software, virus investigation, basic system administration, and general computer and system maintenance. You may be exposed to new software and hardware being introduced into the Lubrizol standard operating environment during your co-op semester. Additional duties may be assigned based on specific projects that are active during that semester.

B2B Support (Enterprise Resource Planning and Business Intelligence Solutions)

You will help ensure the day to day functionality of our Business to Business software solutions are performing as designed. Troubleshooting and analysis skills will be leveraged when unanticipated events/data compromise the normal process and recovery of the system/process is needed. Interaction with third party software vendors, a variety of Lubrizol IS personnel and Lubrizol customers will most likely occur while fulfilling this role.

SAP Basis Support

You will be a member of a team responsible for providing system support for Lubrizol’s SAP enterprise software environment. The environment includes the following products, each with their own separate systems and landscapes: ERP (enterprise resource planning), BW (business warehouse), CRM (Customer relationship management), EP (enterprise portals), HCM (human capital management) and SM (solution manager). You will work on various technical problems that arise during the daily operations of the running a global software solution. You will work on projects involving the installation of new support packages, fixes and software add-ons, monitoring and troubleshooting system performance, and working with the change control process for SAP.

Networking & Telecom Support

You will be a member of a team responsible for maintaining Lubrizol’s global voice and data network. You will work on various technical problems that arise during the daily operations of the running a global network. You will work on projects involving the installation of new Voice over IP phone systems, monitoring and troubleshooting network traffic, Network Security issues and upgrading network links responsible for carrying both the voice and data traffic to/from Lubrizol’s remote facilities.

Client & Server Technology Team

You will be working with a group of professionals proficient in Microsoft technologies such as Windows client/server operating systems, PKI, Forefront Endpoint Protection (FEP), System Center Operations Manager (MS SCOM), and Active Directory. You will also gain experience with VMWare server virtualization, Citrix XenApp application delivery, and automating system administration tasks with VBScript and PowerShell. The client & server team is responsible for architecting new solutions, providing 3rd level technical support, and ensuring a predictable, consistent customer experience across our core infrastructure investments. Some specific responsibilities may include: resolving customer incidents logged by the helpdesk or operations, testing core software updates to be implemented during change and release cycles, building additional physical or virtual server capacity, configuring MS SCOM monitoring alerts, assisting with Active Directory support, assisting with Forefront Endpoint Protection security event monitoring and remediation, and working on projects that are active during that semester.

What sets Lubrizol’s Co-Op apart from the rest?

We have FUN!

Lubrizol hosts a variety of events and activities for the Co-Op and Interns. Past events include an Indians game, paid volunteering days and even a picnic hosted by our CEO! Exclusive events are planned for co-ops and interns so that all students have the opportunity to get to know each other outside of work.

You will grow professionally.

All co-ops present their work at the end of each work session. This is an excellent opportunity to improve your public speaking skills and hear what other co-ops are doing.

Lubrizol rewards your hard work!

  • All co-ops are paid a competitive rate

  • You're eligible for holiday pay for holidays that fall within your work period

  • Tuition reimbursement assistance is offered to co-op employees during their work session

  • Housing assistance and relocation assistance is offered to eligible students

Full-time opportunities after you gradate.

Our engineering co-op program is an important vehicle for hiring full-time engineers at Lubrizol.

Who are we looking for?

  • Currently pursuing an undergraduate degree in Computer Science, Computer Information Systems, Information Systems or Computer Engineering from an accredited university, with a graduation date of 2019 or later.

  • Students with GPA > 3.0 will be given priority consideration.

  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

Nearest Major Market: Cleveland

Nearest Secondary Market: Akron

Job Segment: Telecom, Telecommunications, Developer, ERP, Engineer, Technology, Engineering