Lubrizol Supply Chain/ Customer Assitance Internship in Brecksville, Ohio

Supply Chain/ Customer Assitance Internship


The Lubrizol Corporation, a Berkshire Hathaway company , is a market-driven global company serving customers in more than 100 countries. We own and operate manufacturing facilities in 17 countries, as well as sales and technical offices around the world. Through our global sales and manufacturing networks, we are able to deliver the products and services our customers need, where and when they need them.

At Lubrizol, our mission is straightforward: We improve lives as an essential partner in our customers’ success, delivering efficiency, reliability or wellness to their end users. Read the cover story at in Smart Business Magazine to learn how Lubrizol plans to advance its growth.

The Supply Chain/Customer Assistance Internship will provide support to Lubrizol’s Global Supply Chain management team via several key responsibilities.

Examples of 'focus' assignments include:

Customer Assistance : Support the Customer Assistance team in fulfilling various support needs of our customers.

Customer Feedback Analysis : Analyze CRM data to understand, interpret, prioritize and follow up on feedback from customers.

Sales Tools : Work with supply chain managers and sales colleagues to publish customer-facing supply chain information in accurate, meaningful and easy-to-use formats.

E-Commerce Platform : Provide high quality support to customers and channel partners who use our e-business portal Work with sales, marketing and supply chain teams to manage customer requests coming in through

Other assignments may also include:

Demand Management : Analyze demand forecast, forecast errors and order patterns to understand key drivers of demand fluctuations, so as to improve planning.

Inventory Management : Analyze macro and micro inventory levels and DSI levels to ensure that inventory management is balanced with service level objectives.

Capacity Planning : Analyze rough cut capacity for plants, product lines and regions to understand and influence overall demand-supply balance.

Stock Policies & Lead Times : Ensure that stock policies and lead times for products are kept up-to-date and in line with demand fulfillment requirements.

Key Requirements:

  • Must be willing and able to work part time (min 2days/wk) during the school year, and commit to a 40-hour work schedule for ten weeks over the summer (Monday-Friday 8am-5pm)

  • Must have reliable transportation to and from work

  • Must be currently enrolled in a bachelor or master’s degree program with an anticipated graduate date on or after May 2020.

  • Must have experience in Microsoft Office products (specifically Excel, Word, Outlook and PowerPoint)

  • Must be able to effectively communicate, orientation to details and results

  • Must be legally authorized to work in the US now and/or in the future without work authorization sponsorship Preferred Skills:

  • Advanced skills in Microsoft Excel

  • Business, supply chain, logistics, production management, MIS majors

  • Rising senior or masters-level class status

  • 3.2 GPA or above

With multiple facilities in and around Cleveland, Ohio at , Lubrizol is located in one of the largest economic regions in the United States. For the last seven years Lubrizol has been named one of the top workplaces in Northeast Ohio, and in 2016 was judged as the number one workplace by Northeast Ohio’s annual Top Workplaces survey at . Buzzing with business, culture, knowledge and entertainment, Northeast Ohio is a vibrant place for people of all ages and walks of life to live, learn, work and play. This region offers a little bit of everything for everyone - ethnically-diverse communities at , affordable housing, award-winning schools and universities, world-class healthcare, indoor waterparks and zoos, ski resorts, museums, halls of fame, one of the longest water-fronts in the country, and the most concentrated square mile of art, cultural, education and health institutions in the nation. From making your heart race at Cedar Point, to attending a professional sporting event or biking or hiking through over the 100,000 acres of state parks, to catching a Broadway show at Playhouse Square - the second largest performing arts center in the country, you can make it happen right here in Cleveland, Ohio .

Lubrizol is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to sex, race, color, national origin, citizenship, age, religion, marital status, military service, sexual orientation, genetic information, gender identity, or any other characteristic or trait protected by federal, state, or local law.

Nearest Major Market: Cleveland

Job Segment: Supply Chain, Supply, Intern, Developer, Logistics, Operations, Entry Level, Technology