Lubrizol Technical Service Engineer, Fiber in Shanghai, China

Technical Service Engineer, Fiber

Summary of Responsibilities

The purpose of this role is to provide technical support to TPU fiber business. This includes resolving internal and external customer issue related to fibers / fabrics using various method like training, troubleshooting and onsite evaluation. Assist application engineers and R&D to evaluation fiber formulations /new products development. Actively liaison between manufacturing, product management, quality, customers, account Managers and R&D.

Essential Job Functions

  • Troubleshooting and onsite evaluation on fabric customer, address the customer issues during warping, knitting, dyeing, setting, finishing and fabric testing within agreed to timelines

  • Provide technical guidance on and evaluation to fiber spinners

  • Coordinate onsite analytical service to internal/external customers as needed which including written documentation and conclusions.

  • Support sales and marketing efforts in order to expand Lubrizol’s position within the industry.

  • Support PTS group to achieve targeted results in developing fiber resin

  • Promote professionalism to customers to enhance the business relationship.

  • Demonstrate the ability to balance the production floor environment with business needs.

  • Effectively foster communication across all levels including Powerpoint presentations.

  • Ability to demonstrate a high level of safety awareness.

Skills, Qualifications, Experience, Special Physical Requirements:

  • Textile, Polymer or materials engineering degree and 5+ years of relevant (Fiber spinning & knitting fabric) experience

  • Strong knowledge on knitted fabric production processes knitted fabric structure design and analysis

  • Ability to troubleshoot process related issues

  • Excellent interpersonal abilities and a strong drive for results

  • High level of detail orientation

  • Strong communication and presentation skills

  • Willing and able to travel

  • Ability to analyze and interpret various test results and methods

  • Fluency in English speaking and writing

Competencies:

  • Innovation

  • Analysis and decision-making

  • Execution

  • Focus on customers

  • Collaboration

  • Self-development

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